Netsys Vidyo Portal
YOUR PARTNER FOR
NETSYS’s Customer Support Centre
In today’s highly competitive business environment, the efficiency and profitability of your business may be severely jeopardised
by the prospect of sudden failure in your network system. To protect your company’s network investment and to ensure that
business or staff productivity is not lost as a result of prolonged equipment or system downtime; NETSYS’s Customer Support
Centre (NCSC) offers a broad range of service and support programs to provide the level of protection you need. We have
helped many of our customers increase efficiency and profitability by reducing equipment downtime to the absolute minimum.
Based on more than 13 years of experience in the Technical Support domain, the NetSys Customer Support Centre (NCSC) was
established in 1995 to provide Local support to our customers to coordinate wide range of services.
24/365 Plan Maintenance - Offers around the clock support including holiday coverage, with four (4) hour response time
Basic Plant Maintenance - Offer the same support as 24/365 except during local business hours, Monday to Friday(0900hrs to
1800hrs) excluding Holidays.
Remote Site Support Maintenance - Offers telephone support and dial-in diagnostics and expedited repairs/replacement of
parts for sites where we do not have direct service providers. The Customer purchases spare from NetSys at a discount to
maintain a local inventory of parts at the remote site. Although some of our principal products such as 3Com and Timeplex have
Distributors plus Affiliates and service providers around the world, there are some countries where these principals do not have
at presence. Remote Site Support is offered to assist the Customer with remote network locations.
Do you need an Experience Technical Support engineer to maintain your Network? Are you looking for answers to your question?
Here is where you can get it start with email@example.com.
For the current maintenance agreement customers and products, solutions for Data/Voice Networks, Networks Management
services, Security Systems and Wireless Network etc, please contact Netsys Technical Support Team immediately.
Netsys Pte Ltd
Block 3014A Ubi Road 1
Kampong Ubi Industrial Estate,
Singapore 408703 .
Tel:+65 6749 2582
Fax:+65 6749 2592